Frequently Asked Questions ♡
Welcome to May Buds! Here are a few things to know before placing your order.
🎧 About Our Products
What do you sell?
I sell handmade, decorated wired earphones and earplugs, wrapped with love and decorated with adorable charms and details! ♡
How much do your products cost?
♡ Premade Earphones: $25
♡ Custom Earphones: Starting at $30
♡ Premade Earplugs: $8
♡ Custom Earplugs: Starting at $12
Custom prices may vary depending on the complexity and detail of your design. Your final price will be discussed with you before you commit!
What devices are the earphones compatible with?
My earphones are available with either a USB-C connector or a standard 3.5mm headphone jack. A Lightning adapter for compatible iPhones is also available as a $5 add-on!
Do the earphones have a microphone?
Yes! All earphones include a built-in microphone for phone calls and voice chat.
🎀 Custom Orders
How do I place a custom order?
It’s easy! ♡ Fill out the Custom Orders form on my website before purchasing. This helps me understand your design ideas, preferred colors, and overall vibe so we can discuss your custom creation!
Can I send inspiration photos?
Absolutely! You’re welcome to share inspiration photos, preferred colors, and the aesthetic you’re going for through the custom-order process. I’ll use your ideas to create a design inspired by your vision. ♡
How much do custom orders cost?
Custom earphones start at $30, and custom earplugs start at $12. Prices may vary depending on the complexity and detail of your design. I’ll confirm your price with you before you commit!
Do I have to purchase the finished design?
No pressure! I’ll send you a photo of your completed design before you purchase, so you can decide if you love it. ♡
📦 Orders & Shipping
Where do you ship?
I offer worldwide shipping! ♡ Available shipping options and costs will be shown during checkout.
How long does it take for my order to ship?
Processing times vary depending on your order and the level of detail involved. Each piece is handmade with care, so please allow extra time for custom designs!
Will I receive tracking information?
Tracking information will be provided when available.
How are orders packaged?
Every order is carefully packaged with love and may include little freebies! ♡
Can I watch my order being packaged?
Yes! I share packaging videos on TikTok at @may_buds. You might even spot your own order!
💌 Returns & Refunds
What is your return or refund policy?
Return and refund requests are reviewed on a case-by-case basis. Please contact me with your order details so we can discuss your situation.
♡ Still Have Questions?
Don’t be shy! Reach out through my shop if you need help. Thank you for supporting my little business and giving handmade a little love!